agents

the relode process

who is a relode agent?

Relode agents are clinicians friends, colleagues, and professionals. They use the Relode platform to refer healthcare professionals in their network to jobs from the top employers in the healthcare industry. Read more in our Getting Started Guide.

what are the benefits of being a relode agent?

Anyone who has a network can sign up to be an agent on the Relode platform. Often, those who find the most success are healthcare professionals and healthcare recruiters, but you don't need to have a healthcare or recruiting background — just the motivation to find and refer great candidates. You can read more in our Getting Started Guide.

Here are a few more benefits:

  • Earn rewards when someone you refer finds a job.
  • The flexibility to work where you want, when you want. As a Relode agent and independent contractor, you’re in control of your schedule.
  • Knowing that you’re helping to connect the perfect candidate to the perfect job, without the traditional recruiting runaround.

how do agents find out about jobs?

There are four ways agents can find open positions to refer candidates from their network:

  • Sign up to receive weekly emails about referral opportunities. Make sure your profile is set to active and that your settings are configured to the positions and locations you want.
  • Sign up to receive immediate notifications when opportunities matching your profile are added to the Relode job board. You can change your email settings at any time by signing into your account, going to "settings" and updating your notification settings.
  • Join our Agent Advantage Call every Wednesday at 12pm CST. We’ll give you insider access to new jobs, hidden gems, and insight into new markets.
  • Head to the Relode job board and search open positions by job title and location.

why can't i view a job's salary?

We typically don't post the salary for positions since so many of them depend on experience and may vary based on the candidate. We never want to quote a salary to a candidate that may be way off-base from what the client offers. If you have questions about a specific position's salary, you can reach out to a talent advisor in your dashboard.

When our team reaches out to your candidate, we'll share job details, including the client name and salary range.

can i submit multiple candidates for a job?

Sure! If multiple candidates in your network are qualified and interested, please submit them. We are regularly getting job orders from clients with multiple openings. If you want to submit an additional candidate for a job, go to the “candidates” section, click +candidate, and then type the name of the job and enter the candidate information.

how do i know where my candidate is in the hiring process?

When you refer a candidate, we want to keep you informed of every stage in the process. To do this, we send you updates whenever your candidate progresses to the next stage. To help you understand what each stage means, we’ve outlined them below:

When you make a new referral, you'll be able to see your candidate in the your Relode dashboard. This also applies if your candidate applies using either a link on your website or through a link you've shared over email or on social media.

  • Review – This stage prompts immediate action from the Relode team. This also means that an outbound action has occurred (text, call or email), and the candidate is in the process of being screened by our internal team.
  • Consideration – An Account Executive has pushed your candidate for review by the client.
  • Eliminated – A Relode team member or the client has determined that this candidate is not the right fit for a position.
  • Hired – The candidate has accepted the offer; this stage will also include salary and start date.

You can track your candidates’ progresses from your agent account dashboard.

Learn more about tracking your referrals in this short video: Embedded content: https://www.youtube.com/watch?v=_RUAQiCWUE0&feature=youtu.be

how will i know if my candidate is hired?

We want you to stay updated as your candidate progresses through our system, so we work to keep you informed throughout the entire process. Whenever something happens related to your candidate(s), you’ll receive a recap email highlighting the position and the action taken. You can click the link in the email to get more information.

You can also log in to your Relode agent account, go to the “candidate” section and view all your candidates and their current statuses.

When your candidate is hired, a Relode Account Executive will reach out to you personally.

will i be paid if my candidate is hired for a different job?

Yes! As the agent, you are attributed as the source of your candidate in Relode’s system for a period of six months — we owe their discovery to you! If we find another job that is a better fit for your candidate, we will reach out to you at that time.

how do the payments work?

Once you’ve successfully found and referred a candidate, here’s how the payments work:

You’ll be paid via our direct deposit. You must have a U.S. bank account to receive your payment. All agents are treated as independent contractors.

You’ll receive 50% of your reward after half the guarantee period has passed, and the other 50% at the end of the guarantee period. The guarantee period means that your candidate needs to stay in their new position for a certain amount of time (usually 60 or 90 days).

Once half of the guarantee period is finished, we will reach out to the employer to confirm your candidate is still employed. Once we receive confirmation, we'll begin processesing your reward. The confirmation period may take several days to complete. We cannot begin the process of getting your reward to you until we receive confirmation from the client.

We’ve redesigned the Agent Dashboard to include a new payment information and payment history section, so you can monitor your rewards and track your referrals all in one place.

To enroll in the Relode payment rewards portal, just log in to your Relode account and update your payment information, located in your Agent Dashboard Profile Settings.

All payments will be sent with an email notifying you of the payment amount, payment date, candidate details, and any other relevant information. You’ll also be able to quickly make updates to your payment information at any time. Your information will continue to be safe within your Agent Dashboard.

how do locum payments work?

Locum tenens is an exciting addition to our business. Locums are temporary positions for physicians, nurse practitioners, and physician assistants that can range from a couple of hours a week to 40 hours a week. They may last a few days, or can continue indefinitely, depending on the client’s needs.

  • The agent commission amount will be presented as an approximate fixed dollar amount for each month.
  • Locum tenens referrals are paid biweekly.
  • Please keep in mind that the starting bill rates, pay rates, worked hours, and expenses may change during the negotiation phase before the confirmation for the contract assignment has been accept- ed, so the payment amount may vary compared to the amount listed on the job board.
  • The number of hours worked, and expenses incurred, might affect the remaining amount for the agent referral fee to be paid. Therefore, it may change your commission amount for each bi-week- ly pay period.
  • Locums are an exciting way to get quick wins before the high paying physician job payouts.